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Desktop Support involves providing clients with solutions regarding a particular company's products or services. Desktop Support seeks to troubleshoot various problems with products like electronics and software. This may be conducted through emails, telephone, or live chat. Daily tasks for Desktop Support positions may involve documenting procedures and processes, providing exceptional customer service, escalating issues and maintaining user accounts. Prior help desk experience, as well as knowledge in IT-related hardware and software components may be required. A degree in computer science and certifications in MCSA, VCP and CCNA are also prerequisites to landing a job in Desktop Support.
Home to three NCAA universities, which include San Diego State University, University of California-San Diego and the University of San Diego, San Diego has both college and professional sports teams. The city is also home to the San Diego Yacht Club, the Torrey Pines Golf Course and beautiful beaches. Famous landmarks that draw attention to San Diego include the Museum of Contemporary Art San Diego, San Diego Zoo, San Diego Repertory Theatre and the Museum of Photographic Arts. The city is also known as "America's Craft Beer Capital," and hosts a number of beer tours during the San Diego Beer Week. San Diego is also home to major national defense contractors, including Cubic, NASSCO and General Atomics.
Showcase your skill set, passions and career aspirations on your personalized Hired profile.
Respond to interview requests from employers for opportunities that match your goals and salary requirements.
Accept the opportunity that's right for you and start your next chapter!