Solution Architect III, Services Zones, Inc.
Auburn, WA

Job Description

As a rapidly growing global provider of IT solutions, we've expanded from Seattle to Sydney and beyond - with reach in over 80 countries around the world. Today's top brands count on Zones and our world-class partners - Microsoft, Apple, Cisco, Dell, Lenovo, and more - to transform their enterprises. To support this transformation, Zones offers products and services across four Solution Environments: Workplace Modernization, Network Optimization, Data Center Transformation, and Security Fortification.

At Zones, work is more than a job - it's an exciting career immersed in an inventive, collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

Position Overview

As a Services Solution Architect, your focus is to lead technical sales efforts focused on solutions related to Lifecycle Management Services. These Solutions include Professional, Technical and Managed Services. In addition to leading the sales efforts, you will be responsible for developing an approach to consulting engagements in the most complex environments to ensure optimal implementation of the solution design. You'll also be responsible for active participation in the planning and design of the Zones nfrastructure Device Lifecycle offerings. The Services Solution Architect will deliver high-quality solutions to Zones nfrastructure customers and will ensure that the provided solutions are consistent with business objectives.

Key Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Solutions Architect III is primarily responsible for:

Working with Sales Management and Account Executives:

* Planning and Reporting with the Regional Director and Sales Management to manage pipeline towards goal achievement
* Joint Account Planning to help identify opportunities in accounts
* Sales Calls and Presentations to Identify and Close Solutions Opportunities
* Solutions Development based on the clients/prospect's requirements
* Joint Bid and Proposal Development with Sales
* Prepare SOWs and Services Proposals
* Equipping and Training the Sales Organization on Solutions and How to Find Opportunities
* Pipeline Management and Forecasting of Product and Services Revenue/GM for Defined market
* Prospecting and Develop Opportunities Independently as time permits
* Evangelizing new technologies, solutions, methods & trends

Leading Solution Sales Effort

* Create solutions to solve critical business initiatives and provide supporting documentation to recommended solution.
* Working as part of the Solution Development team to create responses to customer RFPs and technical solution components of SOW.
* Establish pricing and create technical documents applicable to Managed Services
* Establish and maintain strong relationships with key partners
* Participate in the planning, design, and implementation of Managed Service Solutions
* Prepare high-level design documents and presentations that clearly describe design principles, including the rationale and potential implications of decisions/options
* Conduct design sessions, customer presentations and occasional end-user training
* Have an active contributor role in the technical strategy for nfrastructure offerings relating to Managed Service Solutions.

Working with Clients

* Build and Maintain Relationships, Particularly Technical Relationships in Assigned Accounts as Appropriate to Farm Additional Opportunities
* Perform Needs Assessments as Appropriate
* Perform Short Term Billable Engagements to Keep Skill Set Sharp, Offset Some Cost of Sales. These are generally Assessment, Proof of Concept, or Architectural type of Engagements
* Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client's needs into technology solutions
* Ensure Customer Satisfaction Levels with Stated Goal of 100%

Working with Team

* Support other SAs sales Activities as appropriate utilizing your Subject Matter Expertise
* Support other Geographic Areas and Practices as Needed based on Skillset, Demand, and Availability
* Keep Pipeline, Forecast, Time and Billing, Project and Activity Reporting Current based with Defined Tools and Meeting Submittal Deadlines.

We are seeking candidates with the following experience and skills

* Bachelor's degree in Computer Science, Engineering, Business or related discipline; equivalent years of experience is acceptable
* At least 10 years of experience in an enterprise environment and a minimum of 2 years in a pre-sale's role
* Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective
* Understanding of the industry, market, customers, competitors, suppliers, partners and capabilities of the business.
* Ability to communicate effectively with clients, colleagues and management.
* Professional, business-focused attitude and courteous manner towards clients, partners, and peers
* Ability to travel an average of 30% of the time

Technology Focus and Requirements

* Experience in solutions related to Workplace Modernization, Data Center Transformation, and Network Optimization including Device as a Service, Device Lifecycle Services and Day 2 Managed Services
* Strategy & technology consulting experience applying technology to strategic business problems around infrastructure, device management and end user computing.
* Core understanding of cloud-based computing and knowledge of industry leading offerings.

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Zones offers a comprehensive Benefits package

While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.

At Zones, work is more than a job - it's an exciting career immersed in an inventive, collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!