Regional Experience Lead, Puget Sound Microsoft
Redmond, WA

Job Description

The Microsoft Real Estate and Security Team (RE&S) is focused on enabling every organization and individual at Microsoft to achieve more. There are over 120,000 Microsoft Employees that call Microsoft their workplace. Our team strives every day to deliver the workspaces and services that enable individuals to achieve their highest potential.

If you share our passion, thrive on big challenges with broad impact and want to join a team of innovators in Corporate Real Estate, then this is a fantastic opportunity for you! The RE&S Center of Innovation (COI) Team is looking for an energetic and passionate individual who will lead the strategy development and implementation plan of digital experience for our employees and customers in Puget Sound portfolio.

Microsoft's Real Estate and Facilities and Security Center of Innovation team will drive future-facing strategic initiatives to ensure that RE&F and Security are always ahead of the digital transformation curve. If you share a passion, to pilot new experiences and showcase Microsoft products, services, and solutions. Lead the reinvention of the industry by pioneering digital innovations to enable transformational employee experiences throughout Microsoft smart environments, then this is a fantastic opportunity for you! We are looking for an experienced program manager with knowledge of technologies and cloud architecture that can quickly learn the needs of the workplace, and all its current and future technology requirements. Individual will be responsible for defining the experiences, management of feature set development, envisioning the DT plan for the PS Campus. The role requires to partner closely with internal product teams, IT, and RE&S stakeholders.

BA/BS degree in Business, Finance, Accounting, Computer Science or Engineering

6+ years of program management experience

Preferred Qualifications:

Experience with facilities, construction, design and build processes

Experience with IT operations and technology integration processes

Experience working with Power BI, Microsoft Azure, SQL Server, and related technologies

Experience with real estate or finance

Experience interfacing with and supporting external vendors, tools, and partners

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

The Regional Experience Lead, Puget Sound will drive a global experience workstream(s) and digital transformation within the Puget Sound region for the Center of Innovation within the Real Estate & Facilities and Global Security Organization.

This position will be responsible for driving a(n) experience workstream(s) across the organization by ideating and developing future solutions for the experience area. The position will own and define the feature set, manage a team of resources to develop solutions, and lead the associated epic with the Center of Innovation governance structure. The solutions and experiences developed also need to be integrated with existing workplace design and technology guidelines and materials so that they encompass the complete (not just digital) experience and can be supported at scale.

The position will also serve as the Puget Sound regional lead and will be responsible for developing & program managing execution against the Global digital transformation strategy. This includes the deployment of digital transformation initiatives across all experience workstreams by active consultation on new & refurbishment construction projects and facilities projects within the Puget Sound region. This will require managing a budget & vendor group to support implementation of solutions.

Develop and manage new global digital transformation initiatives for the experience workstream and ensure alignment with the overall Center of Innovation vision and strategy

Execute digital transformation initiatives across experience workstreams within the Puget Sound region

Develop the project roadmap for initiatives and ensure that all initiatives run on-schedule, addressing risks and dependencies as needed

Identify and assemble the necessary resources for project teams to execute initiatives

Manage vendors supporting execution of initiatives and ensure they consistently meet, or exceed, project contracts and deadlines

Oversee the budget management and schedule of initiatives to maintain alignment with project roadmaps

Frequently engages with the Real Estate & Security Leadership Team, Regional Experience Leads, and other RE&S Full-Time Employees and partners to ensure timely and complete delivery of experience scope

Actively consult on major development projects within the Puget Sound and facilities and services contracts or facilities related projects; partner with Real Estate Operations to identify opportunities for execution of digital transformation initiatives and drive implementation of solutions

Drive productization of new solutions developed from experience workstream, by leveraging the Microsoft Corporation as customer Number Zero.

Ensure active support to the Center of Innovation charter

Maintains relationships and roadmaps with internal Microsoft product teams and external teams developing solutions for relevant experience verticals

Ensure staff has clearly defined tasks and any development need is addressed through training, development or coaching, and encourage a collaborative approach in order to meet organizational expectations

Actively contribute to a team working environment that will foster innovation, mutual respect and a determination to succeed in achieving or improving efficiency and cost effectiveness

Maintain a team that demonstrates and encourages a positive 'can do' attitude with all employees, vendors and other outside agencies to enable Microsoft to achieve its business objectives