Job Directory Cognizant .Net Developer

.Net Developer Cognizant
Chicago, IL

Cognizant is a provider of information technology, consulting, and business process outsourcing services.

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About Cognizant

Job Description

Role: .Net Developer

Location: Chicago, IL

Must Have:

.Net Developer with Support & Maintenance knowledge

Service Management:

Participate and provide inputs for release planning

Act as the Cognizant Delivery team point of contact for the portfolio

Support Service Management / process related activities performed by the SMO with relevant delivery data

Responsible for end to end services for the application cluster / portfolio being managed

Coordinate with onsite and offshore teams as necessary during project delivery, including daily connect calls

Service Tracking:

Ensure adherence to SOW requirements including client security and compliance needs

Follow up with internal and external stakeholders (Customer and Vendor liaison) to progress tickets to resolution

Ensure adherence to defined processes (like creating problem records, performing timely RCAs, creating knowledge articles, maintaining application documentation etc.)

Prepare performance dash boards & management reports